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Embracing Member Feedback to Drive Continuous Improvement

At The MLC, we put service at the center of everything we do. We’re here to create a community where your voice as a Member is heard, and your needs are our priority. Your success is our mission, and we’re here to support you every step of the way.

Since beginning full operations, we’ve built a dedicated support team that’s available for live, one-on-one assistance via phone, email, or chat, 10 hours a day, five days a week. We’ve also created easy-to-use tools that help you manage your song data, and we keep you in the loop through our monthly newsletters packed with updates, helpful info, webinars, and industry events.

We’re always listening to feedback from our Members to improve how we serve you. Your input helps us shape the future of The MLC, and we’ve made it easy for you to share your thoughts through surveys and our support team. We have also integrated a feedback option directly into The MLC’s Portal, allowing Members to easily share their thoughts and suggestions whenever they log into the Portal.

Here are some ways your feedback has made a real impact:

  • By request, we introduced the Catalog Export feature, letting you export your entire catalog (or parts of it) into Excel, so you can analyze your data however you like.
  • We added a "Copy Work Link" button in the Public Search so you can easily share unclaimed works with colleagues or friends, making collaboration simple.
  • Thanks to your input, we improved our Matching Tool and Match History with filters, export options, and more detailed info.
  • We also made it easier to claim works by pinning those with 0% claimed shares to the top of search results.
  • Our Member Dashboard now provides a clear snapshot of key royalty data, and we’re working on more updates—like notifications and extra insights—based on what you’ve told us you need.
  • Our Member Dashboard offers a comprehensive snapshot of key royalty data, with ongoing enhancements planned based on Member feedback. These upcoming features include notifications and additional insights, tailored to meet the evolving needs of our Members.

At The MLC, Member feedback isn't just welcomed—it's essential. By making changes based on your suggestions, we aim to create a vibrant platform that helps you in the ever-changing music industry and get the most out of your royalty collection!

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Get Started

MEmbership is always free

Our mission is to support creators like you with full transparency into the performance of your music. Our member portal helps you see which of your songs have earned royalties, which ones are still being matched, and when payments are made. This openness helps you trust the process and know that your songs are being tracked and paid for fairly.

Become A Member

Resources

Resources to help you maximize your earnings
stylus tablet ARTICLES

DURP Informational Webinar

If you’re an independent music distributor, aggregator, or sound recording distributor interested in accessing all the unmatched recordings you’ve

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soundboard ARTICLES

Data Programs

Data Programs at The MLC The MLC’s data programs support the efforts of dozens of digital media and technology companies around the world to gain insight

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iStock-493969748_@1x FAQs

What are the regulations and where can one find the full text of the rates and terms for Phono 4?

The CRB published a Final Rule in the U.S. Federal Register setting the blanket license mechanical royalty rates for permanent digital downloads.

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iStock-493969748_@1x FAQs

Where can I find answers about The MLC portal?

After you have established a login to the Portal, you will find helpful information in our Knowledge Base.

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hand on keyboard FAQs

I want to read the regulation myself. Where can I find it?

The regulation outlining this entire process is found in 37 CFR 210.10(c)(5). You can also reference the regulation along with supplementary information as

READ MORE
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News & Press Releases 

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Press Releases BETA

Music Row: The MLC Crosses The $1 Billion Milestone

February 21, 2026
Press Releases BETA

Creative Industries News: Kris Ahrend (The MLC): ‘Our payout rate in the first year was higher than the industry payout rate during the previous three years’

February 21, 2026
Press Releases BETA

Billboard: The MLC Has Paid Out $1.5B in Streaming Royalties to Songwriters and Publishers

February 21, 2026
Press Releases BETA

Music Business Worldwide: The MLC Has Paid Out Over $1.5BN to Songwriters to Date

February 21, 2026
Press Releases BETA

Billboard: How’s the Music Modernization Act Working? Congress Gives Landmark Legislation 5-Year Review

February 21, 2026
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